Working in the service industry you notice an awful lot strange trends and patterns running through the population. People can be fun to watch, but when it comes to actually dealing with them it can feel like you’re stuck in a level of hell Dante forgot to mention.
One of the more humorous things I’ve noticed is the strange attitude men from outside the city take to ordering coffee; especially if they’re with a female. They eye the menu as if it’s been written in a foreign language, all the while huffing and puffing over what to order.
Would the ‘laddy’ read: latte (those from outside an urban area can’t pronounce ‘t’ sounds apparently) make them look too fruity? Not if they get a large one, a man sized one. Or maybe they’ll just have one of them there cappuccino things.
You can just tell they think that you’ll think them ‘less of a man’ if they know what to order straight away.
The other thing you notice are the cheap bastards who think they’re being crafty in some way. You take their order and they pay, then change it slightly. Oh sorry I meant Vanilla Latte! Or sorry I meant medium! Usually I let it slide, the queue is too big to start fucking around putting in 35p for syrup and shit. You’re not being clever or anything, you’re just being cheap. Not as cheap as the woman who lifted her 10p out of the Tips Cup after her daughter put the change in, but still cheap.
The other major thing you notice when dealing with high volumes of people everyday is the sheer stupidity, ignorance, indecisiveness and selfishness of most people. In fact, I think it’s fair to say this is a rule of thumb, and it’s the polite people who are the nice exception.
The other thing you notice is the shamelessness too. The amount of people who come into our coffee shop asking for directions to a rival shop is completely mind-boggling. It’s like going into Tesco and asking for directions to Asda!
I could probably go on indefinitely ad nauseum but I think this is sensible point to stop at before I completely go off on one.
